SEO – Social Media Image

#320194
  • Resolved myassar itani

    3 years, 11 months ago

    Rank Math free

    I have an issue with SEO Social Media Image,
    I added the recommended size image and everything.
    Once I share the link, no image is showing, but sometimes it is shown.
    I don’t know according to what the image is shown when I share the link, and other times it is not shown!
    PLEASE help me fix this issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    3 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL and image URL so we can check? Also, please share the social media application you’re using to share your website.

    You can add them in the sensitive data section
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Meanwhile, here’s a helpful link you can check for this issue:
    https://rankmath.com/kb/open-graph-image-not-displaying/

    Looking forward to helping you.

    Thank you.

    myassar itani

    3 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat

    3 years, 11 months ago

    Rank Math agency

    Hello,

    I checked the source of a few links and the og:image is added correctly with the correct dimensions and type.

    I tested the URLs with Facebook’s Debugger Tool and was able to replicate that a curl error was shown for some of the links and the other were never shared on Facebook.

    However, as I scraped the website again, the issue got fixed and the correct image is now shown. Please have a look at the screencast in the sensitive data section of this ticket.

    Please clear your website and browser’s cache and share the page again to see if the correct image is shown.

    Hope this helps.

    Thank you.

    myassar itani

    3 years, 11 months ago

    Rank Math free

    Thank you very much for your help! Most appreciated, the problem is solved, have a great day.

    Prabhat

    3 years, 11 months ago

    Rank Math agency

    Hello,

    We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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