seo score not visible in posts dashboard

#296056
  • Resolved WhiteHat WebChimp
    Rank Math free

    Hi
    I can’t see the post score when I go to all the posts i.e. post dashboard.
    When I edit some post, I can see score inside, but it goes away when I come back to dashboard.
    Also, I enter meta description etc, which also goes away for some reason.
    Am I missing something ?

Viewing 4 replies - 16 through 19 (of 19 total)
  • Sorry buddy, finally found the link.
    Please check and advise or shall I amend it ?

    https://imgur.com/naoYMOW

    Hello,

    The issue remains the same on your website and the route used to update the metadata is still returning a 403 error so it’s not updating the information accordingly.

    Unfortunately, there’s not much we can do from our side since basic routes from our plugin are getting blocked on your website and that prevents the normal function of Rank Math.

    Don’t hesitate to get in touch if you have any other questions.

    Thank you.

    Hi Abdullah
    I honestly want to resolve this, because I don’t want to use any other plugin.
    I am already using Rankmath on my other multiple sites.

    If you could please check and suggest where is this issue coming from whether it is wpengine or cloudflare. Because I have already allowed rankmath on pagerule. But if you suggest, I can take action accordingly.
    I can give cloudflare login, if you need it. But please help.
    Kindest Regards

    Hello,

    As we mentioned in our replies if the route is returning a 403 error it means it’s getting blocked by either your server or Cloudflare and you need to find a way to whitelist it so our plugin can update its data.

    For Cloudflare all we can suggest is please add the exact same code given below in your page rules:

    *whitehatwebchimp.com/wp-json/rankmath/v1/updateMeta*
    *whitehatwebchimp.com/wp-json/rankmath/v1/updateSchemas*
    *whitehatwebchimp.com/wp-json/rankmath/v1/updateRedirection*

    Here is our guide on fixing this issue:
    https://rankmath.com/kb/meta-data-not-saving/

    Hope this helps. Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

The ticket ‘seo score not visible in posts dashboard’ is closed to new replies.