SEO Score not showing up when creating a new post

#58122
  • Resolved Dan Cartwright

    4 years, 9 months ago

    Rank Math free

    Hi,

    When editing a new blog post, I cannot see the SEO score in the top right of the window. I can only see it if I go out of the editing section into the view all posts section. See screenshot of the edit post section. You can see that the score is not appearing. It used to appear in the top right on previous versions.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Todd

    4 years, 9 months ago

    Rank Math free

    Hi Dan,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please do a hard refresh
    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Alternatively, please click on the 3 dot icon from the top right corner and then enable Rank Math.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Dan Cartwright

    4 years, 9 months ago

    Rank Math free

    Hi,

    That doesn’t seem to to work.”Apple + R or command + R” just refreshes the page. Rank math is enabled. The funny thing is if I load up the WordPress backend on my iPad, I can see the SEO score in the editing post section on the top right of the screen. Just won’t do it in Safari on my iMac???

    Alberto

    4 years, 9 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dan Cartwright

    4 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 9 months ago

    Rank Math free

    Hello,

    What’s the login URL?

    Your Screenshot is blurred so we cannot see the website URL.

    Do let us know so we can help.

    Dan Cartwright

    4 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 9 months ago

    Rank Math business

    Hello,

    I have checked it but I was not able to recreate your issue. I have attached a screencast in the Sensitive Data section where I show you how I am being able to see the score inside each post. Could you check it?

    Looking forward to help you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘SEO Score not showing up when creating a new post’ is closed to new replies.