Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Tried the health check, deleted inactive plugins and cut all using plugins off and then back on. Score still not showing on posts. Rank Math on another site works fine. Almost the same template.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems you were using WordPress 5.5 but not the latest WordPress 5.5 update, so your site was having some issues with jQuery.
I installed the official “Enable jQuery Migrate Helper” plugin and now it seems to be working, could you check it?
Looking forward to help you.
Thanks for the fix. Strange problem. Using current Wp version but it is not really the most current version. No update needed indication. Any way to totally eliminate this problem or will I always have to monitor this irritating problem?
The plugin is working now.
Hello,
I checked your site and it currently seems to be updated with the latest version of WordPress. Since the issue is resolved, do you wish to close the thread ?
If you have any further question(s), please let us know. Thank you.
Will the jquery plugin cause any problems later. It is working now but seems sketchy. I am getting this now.
jQuery Migrate Helper — Warnings encountered
Hello,
These are just warnings related to the plugin or theme that requires an update. In your case, the issue is with your theme. You can get in touch with your theme developer for an update to make it compatible with the latest version of WordPress.
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
