Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have just raised this problem with our dev team for closer investigation and we will be getting back to you in a short while.
Looking forward to helping you. Thank you.
Hi,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Can you please update to the latest version of Rank Math that we released today? The latest version is 1.0.36.3
Do clear your website cache and browser cache after updating.
If it still doesn’t work, please let us know and we will try our best to reply ASAP.
Thank you.
updated new version still same issue.
classic editor seo score-82
guternberg editor seo score-61
Hello,
Thanks for getting back to us.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It is different because we removed a test.
Please open the page and hit the save button. That will fix the issue.
The score is there only for your reference anyway and doesn’t affect your actual rankings. Treat it only as a to-do list, nothing more. Don’t try to live by it and don’t follow the tests religiously.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
@todd, I didn’t get anything…
You replied other things . Davis replied other thing..
Do handle the ticket one guy plz
Don’t confuse me..
Hello,
Please use one or the other. Please don’t use both editors. You are entering the entire text into a single block. That is what is causing this inconsistency.
Please use only one editor and make customizations using that. You must have heard about what happens when you try to put your legs in two different boats 🙂
So, I request you to use just one editor and rely on that. Use a different block for each para and heading. That is the proper way of using the Gutenberg – not putting the full HTML into one block. It is better to use the classic editor if you want to do that.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I want to use guten but it doesn’t select primary yet also
Hello,
It does, here’s a screencast for reference:
It only works when more than one category is selected.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Yes I know but after save it doesn’t select primary term u can check plz
Hello,
That is only in the backend. On the frontend, you will see that the change has taken effect in the breadcrumbs. Please give it a try and let us know.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
i have uninstall the classic editor..
https://prnt.sc/qhe6wl
getting rich media not here error while i have uploaded the media
Hi,
Do you have an image inside the content of that post/listing?
Can you please link us to the page with this issue?
I have so many listing which does not have pic inside the content but that error is not showing..
https://suvidhasearch.com/listing/patna/v-n-mobile-store-kankarbagh/
Listing error
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
