SEO score display bug in Pages view

#1121271
  • Resolved Anne-sophie Wichser

    2 weeks, 1 day ago

    Rank Math free

    Hello,
    In the Pages view, there is a bug affecting only the first page listed. The SEO Details show N/A instead of the score and no keyword is found (but both are displayed in the page editor). Schema, SEO Title and description are correctly showed though. This bug affects the first page listed even if I change the order: order by title, by date, by author, etc. I enabled the troubleshooting mode in the Health plugin, and the bug appears with only default WordPress theme and Rank math enabled.
    I’m using the latest Rank Math (1.0.255) and WordPress (6.8.3) versions.
    I already tried to clear all caches, used database tools to cleanup metadata, etc.
    Thank you for your help

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    2 weeks, 1 day ago

    Hello,

    We apologize for the issue you are facing with the SEO score display in the Pages view. It seems like you’ve already taken several troubleshooting steps, which is great. Since the problem persists even after clearing caches and using the database tools, it might be a more complex issue that requires further investigation.

    To assist you better, could you please reply to this ticket and include your website URL? This will help our team to analyze the situation more effectively.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!

    Anne-sophie Wichser

    2 weeks, 1 day ago

    Rank Math free

    I forgot another important information, sorry for the inconvenience: I tried to rollback the plugin to the previous version 1.0.254, and it solved the issue. I guess it will help.

    Adetayo

    2 weeks ago

    Hello,

    Thank you for contacting Rank Math support. We apologize for the inconvenience that might have been caused due to that.

    This was a visual bug in the latest version of the Rank Math plugin.

    However, we’ve released beta versions where the SEO score issue has been fixed: https://rankmath.com/changelog/beta/

    If you want, you can enable the Beta update by following this guide: https://rankmath.com/kb/version-control/#beta-updates

    If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Please clear the caches, server, and WordPress after updating.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Adetayo

    1 week, 5 days ago

    Hello,

    This is to notify you that we have just released a new update that fixed the bug. The latest version of the Rank Math Free plugin is 1.0.256 when you check the changelog.

    If you don’t see the new update for the Rank Math plugins, please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients:

    Then, proceed to WordPress Dashboard > Plugins and see if you are able to see a new version of the plugin that you can update to, which should correct the issue after performing the update.

    If you still don’t see an update, you can try the manual installation by downloading the latest Rank Math version from your account and installing it on your website.

    We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.

    Thank you for choosing Rank Math.

    Anne-sophie Wichser

    1 week, 2 days ago

    Rank Math free

    Hello,
    The latest version fixed the bug, thank you !

    Rakibuzzaman Siam

    1 week, 2 days ago

    Hello,

    We are glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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