Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Thank you Sajid for your information !
Anyway the problem probably my WP theme, as your following tips above in part “verifying a Theme or Plugin conflict” for point 2 (a) matched for the case. My Transpix 1.0 theme bring no issue or error while this theme enable on troubleshooting mode run, then my theme was conflicting with Rankmath. How to fix this? my WP use this theme as a main theme and not ready to change and replace with a new one. Need your tips and help further !
Hello,
Thank you for contacting Rank Math.
You would need to contact the theme developers to help you fix them for you.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.