SEO question

#906847
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello, we apologize for the issue you are facing with your sitemap not being crawled by Google. Here are some steps you can take to troubleshoot and resolve this issue:

    1. Validate Your Sitemap: Ensure that your sitemap is correctly configured. You can use the Validate XML Sitemap tool to check for any issues.
      An example displaying how to validate a sitemap

    2. Ensure the Sitemap is Located in the Root Folder: Make sure your sitemap is installed in the root folder of your WordPress installation. The URL should look like this: https://yourdomainname.com/sitemap_index.xml.

    3. Check Index Settings: Your sitemap will be empty if all your posts are set to noindex. To set your posts to index, go to Rank Math SEO → Titles & Meta and enable the Index checkbox in the Robots Meta settings.
      Index Titles and Meta settings

    4. Check robots.txt File: Ensure that your robots.txt file does not block access to your sitemap. You can check this in Rank Math SEO → General Settings → robots.txt.

    5. Plugin Conflicts: If you suspect a plugin conflict, consider using the Health Check plugin to identify any issues.

    If you follow these steps and still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Can you please share your sitemap URL with us so that we can check this again further for you?

    Meanwhile, please try to follow the steps below and see if that works for you:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear your website cache, remove all the submitted sitemap, and resubmit only the /sitemap_index.xml in the Search Console.

    If the issue persists, please try to follow this guideline for further troubleshooting: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘SEO question’ is closed to new replies.