Hello,
We apologize for the issue you are facing with your SEO Pro subscription. To clarify why your subscription is currently not active, please ensure that you are logged into your Rank Math account with the email address associated with your purchase. If you are still experiencing issues, it may be necessary to check if the subscription was linked to a different email address. You can find more information on managing your subscription here.
Regarding the 24-hour support commitment, we appreciate your feedback and understand your concern. Our support team strives to respond as quickly as possible, but there may be instances where response times vary due to high ticket volumes. We thank you for your patience in this matter.
For a thorough review of your case, please reply to this ticket with any additional details or the email address used for your subscription, and a human agent from our support team will assist you further.
Thank you for raising this concern, and we look forward to resolving it promptly!
Sources:
Where Is My Rank Math PRO License Key?
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Need human support agent.
Hello,
Thank you for contacting the support and sorry for not following up quickly and any inconvenience that might have been caused due to that.
We can see that your subscription has expired already last year, and we do not have any option to revert a subscription that has expired. You will have to make a new purchase:
– Rank Math PRO : https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
