Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
We really look forward to helping you.
Thank you.
Not solved, problem is Dame like before
Hello,
Please navigate to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:
Ensure all permissions are accepted and all checkboxes are ticked: https://rankmath.com/kb/connect-your-google-account/
After that, please follow this guide: https://rankmath.com/kb/delete-old-analytics-data/
This may take some time to fetch the data from Google. Then, you can check if the reporting has data.
If you prefer, we can fetch the data for you once you reconnected your Google account. You just need to share your admin login for us to check. We would be glad to do so.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems you forgot to provide your website’s admin URL in the Sensitive Data section. Kindly provide your website admin URL so we can access it using the login information you provided.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried fetching the data manually but the stats are not appearing. Can you please share a screenshot of the performance section of your GSC account for a timeframe of the last 3 months? You can use a tool like https://imgbb.com/ to share the screenshots.
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
