SEO Performance no longer receiving data

#277112
  • Resolved Brooks Peppin
    Rank Math free

    Hello,

    I installed Rank Math over the summer and started getting SEO Performance data on the Analytics tab in WordPress. However, since early September it has flat-lined to 0 with no more data coming in. I have no idea why. RM is on the latest version as well as WordPress. I’ve tried the various troubleshooting steps as outlined in help articles but nothing has fixed the issue.

    Please help

    Brooks

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    It takes at least 17 minutes for the data to be fetched.

    If the data is not fetched, please reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings:
    reconnect

    Once you reconnect and reconfigure the settings, the data fetch should start automatically.

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘SEO Performance no longer receiving data’ is closed to new replies.