Hi Chris,
Thanks for getting in touch with me.
You can close them off if you want. The notice should only appear once. If it won’t go away, you can deactivate Rank Math and re-enable it.
Great minds think alike – I tried that as well. When I disabled the plugin the messages went away. I didn’t UNINSTALL it though, just disabled it. When I re-enabled it the messages came right back.
Hi Chris,
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Chris,
I do not see them anywhere.
Can you please share a screenshot or give me the steps I must take to see the issue?
I hope you have already cleared your browser cache in case this is caused due to cache 🙂
Todd,
Don’t hate me please (LMAO!) – I cleared the browser cache and they disappeared.
Really sorry to have bothered you!!
Hi Chris,
I am glad that flushing the cache did the trick 🙂
Feel free to contact us for any other questions, comments or suggestions. Thank you.