SEO not working

#332219
  • Resolved Angelo Giovinazzo

    2 years, 11 months ago

    Rank Math free

    Good morning.
    I have just installed on my site created with WordPress a plugin for the generation of a Glossary (CM Tooltip Glossary pro). I started adding the first items (saved in special modules identical to the standard WordPress pages, but which instead of generating standard pages, generates Glossary items) but, after saving the glossary texts and SEO fields, by reopening the term, the SEO fields are completely empty and at the same time it does not save me any keywords. I also tried to enter the glossary panel where all the items already saved are re-recorded and click on the pencil symbol in the Rank Math Seo field where I can manually enter the Keyword but, after typing it there is no way to save it. Rank Math works fine on Articles and Pages, it doesn’t just work on Glossary entries. At this point I would like to know how to make Rank Math recognize the Glossary items and how to save the Keywords, without which it makes no sense to publish a full-bodied glossary that will not be indexed by Google.
    If necessary, I can provide you the access data to the site dashboard.
    Angelo Giovinazzo

Viewing 2 replies - 1 through 2 (of 2 total)
  • Angelo Giovinazzo

    2 years, 11 months ago

    Rank Math free

    I have just updated your plugin but at this point I encounter the problem already mentioned, no longer only in the ‘new items’ pages of the Dictionary-Glossary but also on new pages or new articles that I publish.
    Thinking about an incompatibility between Rankmath and CM Tooltip, I uninstalled the plugin and installed an alternative one, but also on this plugin I encountered the same error.
    For the sake of consideration, I then entered the dashboard of my site in live mode, rather than in ‘staging’ mode.
    I created a new article, I saved it, but after saving I lose all the data entered in the appropriate Rankmath forms.
    Evidently the problem lies with your plugin.

    I await a solution. Thank you

    Jeremy

    2 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please check your browser console for script errors when you save your pages/posts.

    If you see an error containing “updateMeta”, then your server must be blocking Rank Math’s API. Please refer to this guide to fix it: https://rankmath.com/kb/meta-data-not-saving/#firewall

    Let us know how that goes. Looking forward to helping you with this one.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘SEO not working’ is closed to new replies.