SEO not getting Updated - Support

Resolved Palate’s Desire
4 years, 2 months ago

Rank Math pro

Hey there,
I’m a content writer at palatesdesire.com , with my new post update , SEO is not working. Looks like Basic SEO and additional parameters are failing to update once after I publish / update my post. Though it takes up Focus Keywords and SEO scores updates and looks fine while editing but once I update the post everything seems to go off, nothing seemsto be working.

Viewing 5 replies - 1 through 5 (of 5 total)

Michael Davis
4 years, 2 months ago

Rank Math pro

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Does this happen even when only Rank math is active with a default theme?

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Please let us know if you find the culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

Palate’s Desire
4 years, 2 months ago

Rank Math pro

Hey there ,
I tried with the trouble shooting mode and in the very first step I can reproduce the issue.
With all plugins and theme disabled, issue exists.

Which means WordPress setup is the root of the problem . Now how do I proceed?

Alberto
4 years, 2 months ago

Rank Math business

Hello,

I think we might need to take a closer look at the settings and maybe give you some extra insights. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Palate’s Desire
4 years, 2 months ago

Rank Math pro

Hi ,
Things are working fine now actully coudnt make out what had caused the problem. If I could find anything causing it will get back to you. Thanks

Michael Davis
4 years, 2 months ago

Rank Math pro

Hello,

Please let us know if the issue recurs and it will be our pleasure to assist you.

Looking forward to helping you. Thank you.

RankBot
4 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘SEO not getting Updated’ is closed to new replies.