SEO meta box Overlapping ISSUE

#22507
  • Resolved Natasha patel

    5 years ago

    Rank Math free

    I have already performed the troubleshooting and found out that the issue is theme and plugin conflict. I am using onepress theme and when i switch to other themes it works perfectly fine but with onepress it is a pain to write a blogpost can you please help me fixing it

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We would be happy to check this issue for you. Could you please share some temporary WP and FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Natasha patel

    5 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Natasha patel

    5 years ago

    Rank Math free

    Will it be fixed or i should witch back to yoast because i can not wok like this

    Michael Davis

    5 years ago

    Rank Math pro

    Hi there,

    Thanks for getting back to us.

    I have submitted this problem to our dev team for closer investigation and we will be getting back to you in a short while.

    We appreciate the continued patience. Thank you.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘SEO meta box Overlapping ISSUE’ is closed to new replies.