SEO ( keyword ) not Updating

Hello,

Thank you for contacting support.

When there is data missing upon saving the post it’s because the REST API route that our plugin uses to update the data in the database is getting blocked or is failing.

The route that gets used for this purpose is the following: https://yourdomain.com/wp-json/rankmath/v1/updateMeta

When that route is returning an error the data won’t get updated and you can check if that is working correctly by opening the browser network tab before saving and filtering for that route to see whether is returning a 200 status code or anything different, which would cause the issue.

Here’s an article about the same: https://rankmath.com/kb/meta-data-not-saving/

Don’t hesitate to get in touch if you have any other questions.

Hello,

We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your GoDaddy firewall and most likely this is why you’re facing the issue. Please check the screenshot in the sensitive data section for reference.

In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateRedirection

You may try following this link to learn how you can whitelist Rank Math REST Routes in GoDaddy Website Firewall: https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

If that doesn’t help, you can get in touch with GoDaddy support to see if they can help you to resolve this issue.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We are glad that helped.

Can you please confirm if you still need our assistance with anything else or we can close the ticket?

Looking forward to hearing back from you.

Thank you.