Hello,
Thank you for reaching out to us regarding the issue with your SEO details not being updated on specific pages of your website. To address this problem, you may need to ensure that the Rank Math files are not being blocked by any security measures, such as firewalls or security plugins.
Since you mentioned using Elementor and having the SEO optimization working fine there, but not in the WordPress dashboard, it’s essential to check if there are any conflicts or restrictions affecting Rank Math’s functionality specifically in the WordPress dashboard.
To resolve this issue, you can follow these steps:
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Whitelist Rank Math Files in Cloudflare: If you are using Cloudflare and suspect that it might be blocking Rank Math files, you can add page rules in Cloudflare to disable security for these URLs. You can refer to our guide on how to whitelist Rank Math files in Cloudflare here.
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Check for Security Plugin Restrictions: If you are using a security plugin like Wordfence, ensure that it is not blocking access to Rank Math files. You may need to whitelist Rank Math’s files in Wordfence. Here is a tutorial to help you with this: Whitelist Rank Math in Wordfence.
If after following these steps the issue persists, please feel free to reply with the screenshots you mentioned, and our support team will assist you further in resolving this matter.
Kind regards,
Rank Math Support Team
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Homepage SEO Settings via Meta Title and Description
Hi
Since I’m not using cloudflare nor wordfence this wouldn’t help in my opinion. It’s also remarkable that only the ‘reservation-page’ in all 3 languages is affectet.
The provider gave me the following information:
We have checked everything and found that it is a problem with WordPress and Elementor. Unfortunately, we do not offer direct support in this area as we do not specialize in it. I will send you the log data.
[Tue Jun 25 15:14:01.522750 2024] [fcgid:warn] [pid 2079397] [client 92.105.69.124:0] mod_fcgid: stderr: WordPress database error Table ‘ch43947_275fdw.wp_rank_math_analytics_gsc’ doesn’t exist for query SELECT COUNT(DISTINCT(query)), referer: https://ferien-davos-wiesen.ch/wp-admin/
[Tue Jun 25 15:14:01.522754 2024] [fcgid:warn] [pid 2079397] [client 92.105.69.124:0] mod_fcgid: stderr: \t\t\t\tFROM wp_rank_math_analytics_gsc, referer: https://ferien-davos-wiesen.ch/wp-admin/
[Tue Jun 25 15:14:01.522757 2024] [fcgid:warn] [pid 2079397] [client 92.105.69.124:0] mod_fcgid: stderr: \t\t\t\tWHERE created BETWEEN ‘2024-05-20 00:00:00’ AND ‘2024-06-22 23:59:59’ made by require(‘wp-blog-header.php’), wp, WP->main, WP->parse_request, do_action_ref_array(‘parse_request’), WP_Hook->do_action, WP_Hook->apply_filters, rest_api_loaded, WP_REST_Server->serve_request, WP_REST_Server->dispatch, WP_REST_Server->respond_to_request, RankMath\\Rest\\Admin->dashboard_widget_items, RankMath\\Rest\\Admin->do_action, do_action_ref_array(‘rank_math/dashboard/widget’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\\Analytics\\Analytics_Common->dashboard_widget, RankMath\\Analytics\\Analytics_Common->get_dashboard_widget_items, RankMath\\Analytics\\Summary->get_widget, RankMath\\Analytics\\Summary->get_keywords_summary, referer: https://ferien-davos-wiesen.ch/wp-admin/
This may helps, but it beyond my actuall knowledge…
Thanks for your help,
Robert
Hello,
You can upload screenshots using this tool and add the link here.
Meanwhile, if you’re using a page builder like Elementor, please note that you should always rely on the score from inside Elementor’s visual builder because when you are in the default WordPress editor, some shortcodes are not readable from Elementor and the discrepancy can happen.
The correct score is the one shown in Elementor and you will have to update the post in the Elementor editor to save the correct score.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
