Hello,
Thank you for using RankMath and sorry for the issue you are facing.
Can you please share your WP Login details in the Sensitive area field so that we can take a close look at the issue and fix that for you?
Looking forward to helping you.
Thank you.
Hello,
Please do not share any sensitive information even your site link in the reply directly. You can edit your first post and add it in the Sensitive Data Section. I removed your previous reply and added the details in the Sensitive Data Section.
You didn’t provided username before, please add it in the Sensitive Data Section. Also, if possible reset the password and generate new one just to be on the safe side.
Looking forward to helping you. Thank you.
is this fixed ? i am having the same issue
Hi Arun,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Kindly create a new ticket and enter some temporary admin access to your site on the sensitive data section and I will be happy to look into this for you.
Looking forward to helping you. Thank you.
@arun, We look forward to helping you.
Closing this ticket because there hasn’t been a followup from the OP for weeks.
