SEO Description Aren’t Being Saved

#255368
  • Resolved tjpicasso
    Rank Math business
    Content AI Creator

    Hi

    I am trying to save SEO Description. But they are not saved. I tried to troubleshoot. The issue is there even all the plugins disabled and 2020 theme is activated.

    Also, we are using CloudFlare

Viewing 6 replies - 16 through 21 (of 21 total)
  • Hello,

    We have our dev team investigating this issue and we’ll let you know when we have a concrete solution for this situation.

    Thank you for your time and patience while we debug the situation.

    tjpicasso
    Rank Math business
    Content AI Creator

    Thanks.

    I got some feed back from Divi support as well.

    They are saying that another their customers complained about this issue and contacted Rank Math support to fix the issue.

    Ankit
    Rank Math business

    Hello,

    As my colleague said, Our dev team investigating this issue and we’ll let you know when we have a proper fix. We really appreciate your kind patience regarding this matter.

    Meanwhile, If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    tjpicasso
    Rank Math business
    Content AI Creator

    Hi Any update on this

    tjpicasso
    Rank Math business
    Content AI Creator

    Hi Any update on this?

    Hello,

    We deeply apologize for the delay, I asked our dev team for a follow-up on this issue. Rest assured that we will inform you once we have a fix for it.

    We appreciate your time and patience. Thank you!

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

The ticket ‘SEO Description Aren’t Being Saved’ is closed to new replies.