Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I was able to replicate the issue and I noticed your website is blocking access to a file which leads to a 403 error. It may have to do with your security plugin or server-related security software. https://rankmath.com/kb/meta-data-not-saving/#num-4-blocked-access-to-the-file
The file: /wp-json/rankmath/v1/updateMeta?_locale=user
Please see the screenshot in the Sensitive Data section.
Could you please contact your hosting provider and see if they are able to whitelist this file if possible?
We are looking forward to helping you.
Hi,
Thank you for quick reply.
Problem Resolved.
I have white listed the /wp-json/rankmath/v1/updateMeta?_locale=user on my security plugin.
Thank again for the support
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
