SEO control in custom taxonomy for a custom post doesnt work. - Support

Resolved Rishad Nizar
1 week, 2 days ago

Rank Math free

The SEO control for a custom taxonomy in a custom post type doesn’t appear. I have enabled it in the ‘Titles & Meta’ section and tried deactivating all plugins. However, if I roll back Rank Math to version 1.0.227.1, the SEO control for those taxonomies appears. Otherwise, it only shows for posts and standard categories.

Viewing 6 replies - 1 through 6 (of 6 total)

RankBot
1 week, 2 days ago

Hello,

We apologize for the issue you are facing with the SEO control not appearing for your custom taxonomy in a custom post type. It sounds like you’ve already taken some good steps by enabling it in the ‘Titles & Meta’ section and deactivating other plugins to troubleshoot the problem.

Since you mentioned that rolling back to version 1.0.227.1 resolves the issue, it could indicate a compatibility problem with the current version of Rank Math and your specific setup.

To further assist you, we recommend replying to this ticket with your site URL and any additional details about your custom post type and taxonomy. A human agent from the Rank Math Support team will be able to take over and provide more targeted assistance.

Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

Rakibuzzaman Siam
1 week ago

Hello,

Please make sure you’re using the latest version of the Rank Math plugin (v1.0.238) on your website: https://rankmath.com/changelog/free/

If you’re not able to see the update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients, and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Rishad Nizar
1 week ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Nicholas
5 days, 19 hours ago

Hello,

The taxonomies are registered on the init hook with priority 99 ( see file, wp-content/plugins/tourmaster/tour/include/tour-filter.php ), causing them to load after the Rank Math plugin, which prevents our plugin from detecting them.

Changing it to the default priority of 10 resolves the issue, also the other Custom Post Types and taxonomies are registered with this priority ( see file; wp-content/plugins/tourmaster/tour/include/tour-option.php ) and making it (the filter priority) uniform seems like a good thing;

Could you please share this info with the TourMaster plugin team so they can make these changes from their end.
We apologize for any inconveniences that might have been caused by this issue.

Thank you.

Rishad Nizar
5 days ago

Rank Math free

Thank you for the update, this solutions works. I will also notify tourmaster support.
Thanks again for the support 🙂

Princess
4 days, 23 hours ago

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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