SEO Button not Clickable

#47219
  • Resolved Kara

    4 years, 10 months ago

    Rank Math free

    Hello,

    I’ve replace Yoast with Rank Math and am having issues when clicking the “SEO” button on my pages. I use Elementor as my editing software. At the top, I see “elements,” “global,” and “SEO.” Elements and global I can click, no problem, but SEO, not so much.

    I was able to run an SEO analysis of my website using Rank Math, so part of the plugin is working properly. I’ve deactivated and reactivated the plugin 2x, logged out, logged back in, emptied caches, tried on both Safari and Chrome, all with the same results: cannot click the SEO button for a page.

    Any insight?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Kara

    4 years, 10 months ago

    Rank Math free

    Turns out, it was a simple fix. Just needed to update my wordpress. Thanks for the response!

    Todd

    4 years, 10 months ago

    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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