SEO Box Not Displaying Correctly on WordPress site

#960295
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the SEO box not displaying correctly on your WordPress site after switching from Yoast to Rank Math. Thank you for providing the image link as well.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Post Type/Taxonomy Settings: Ensure that the Rank Math Meta Box is enabled for the specific post type or taxonomy you are working on. You can do this by navigating to Rank Math SEO → Titles & Meta in your WordPress dashboard.

    2. Using the Block Editor: If you are using the Block Editor, look for the Rank Math SEO icon at the top-right corner of the editor. Clicking on it should display the SEO Meta Box.
      Rank Math SEO icon in the Block editor

    3. Using the Classic Editor: If you are using the Classic Editor, scroll down to find the Meta Box. If it’s not visible, click on Screen Options at the top-right of your screen and ensure that the Rank Math SEO checkbox is checked.
      Select Rank Math SEO checkbox

    4. Multiple Meta Boxes: If you have multiple Meta Boxes (for example, if you are using advanced custom fields), you may need to adjust the priority of the Rank Math Meta Box. You can add a filter to your theme’s functions.php file:

      add_filter( 'rank_math/metabox/priority', function( $priority ) {
         return 'low';
      });

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your patience!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    This issue is likely caused by a plugin conflict. To determine that, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Danielle
    Rank Math free

    Turned out it is cache related.

    Hello,

    We are glad that everything has been sorted out.

    Can you please confirm if you still need our assistance with anything else or we can close the ticket?

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘SEO Box Not Displaying Correctly on WordPress site’ is closed to new replies.