Hello Irene,
I’m sorry to hear that you are facing issues with the SEO Analyzer in Rank Math. If you are not locally hosting your website and still encountering an error with the SEO Analyzer, it could be due to a few reasons outlined in our documentation.
One common reason for this error is if your website isn’t throwing a 200 status code. You can check the status of your website using the httpstatus.io tool to ensure it returns the correct status.
If your website returns an error when crawled, you can fix it accordingly. Additionally, if your website takes more than 30 seconds to load, it might result in a timeout error. Also, if the server security or firewall is blocking API requests, you need to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.
If none of these solutions work, please feel free to reach out to our support team directly here, and we will be happy to assist you further.
Thank you for reaching out, and we look forward to helping you resolve this issue. Let me know if you need any further assistance.
Sources:
Why Am I Getting "API Error: HTTP 400" Error » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math
How to Fix the "No Keywords Found in the Page Title" Test in Rank Math » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on the Clear SEO Analyzer button to flush SEO Analyzer data.
Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.
If the issue persists then there is something on your server that is blocking the API.
In this case, please get in touch with your host and ask them to whitelist the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com.
Also, please make sure they are not blocking any Rank Math Rest APIs: https://rankmath.com/kb/whitelist-rank-math-in-cloudflare/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi, I did what you recommended and it still is giving me an error message. What else can I do??
Hello,
To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems you forgot to include other login details as you have shared only your email in the sensitive data section.
Kindly include your website and FTP login details so we can investigate this further.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The link you have shared in the sensitive data section is only redirecting to your homepage.
Could you please check and update if it’s still valid?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We logged in to your website with the link provided in the sensitive data section.
The SEO Analyzer worked fine when we checked.
However, if the issue persists, please share a screenshot of the error using https://imgur.com/upload so we can investigate the issue further.
We look forward to hearing from you.
Thank you.
Hello,
The problem was from the plugin: Image Optimizer by Elementor. If you check your error log you should see:
[Image Optimizer]: error in ImageOptimization\Modules\Oauth\Components\Connect::check_connect_status(): Status check error. Reason: Activation Request Failed!: Invalid activation
On deactivating that plugin the SEO analyzer works correctly.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
thank you so much for your help!!!
thank you so much for your help!
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
