SEO ANALYZER – An error occured.

#845007
  • Dear Rank Math SEO Support,

    I was about to but the Pro version of Rank Math SEO but I am having alot of trouble with SEO ANALYZER, everytime I try to Analyzer my website I keep getting ‘An error occured.’, befor I buy I want this to be working first, can you help me please?

    I have tried everything your AI bit has suggested but still not working.

    I will look forward to your reply

    Kind Regards,

Viewing 5 replies - 16 through 20 (of 20 total)
  • Peter Gordon
    Rank Math free

    Hi, have you been unable to find out what the issue is yet?

    Peter Gordon
    Rank Math free

    Hi,

    have you found what the issue is yet?,

    Kind Regards

    Hello,

    Debugging this on a staging website that is behind a login form won’t work because we need to debug the issue on live websites that are freely accessible by bots and our crawler so we can identify exactly what is failing.

    Please make sure that you include the login credentials of the live website so we can see why the website is failing to update the data for the SEO Analyzer.

    Thank you.

    Hello,

    I have updated the password for the live website, you should be able to log on now, thank you.

    I will look forward to your reply.

    Hello,

    The issue is coming from the Select ShortPixel Image Optimizer plugin which makes it so the AJAX requests fail on the website.

    After disabling that plugin temporarily the SEO Analyzer ran without any issues and the results can be seen on the website.

    With that plugin enabled the route admin-ajax.php from WordPress fails with a 400 status code so the request cannot be completed.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 5 replies - 16 through 20 (of 20 total)

You must be logged in to reply to this ticket.