Hello,
We apologize for the issue you are facing with the SEO Analyzer. It sounds frustrating that you are unable to get any results when pasting a URL into the search bar. Since you mentioned that the website is available online and not hosted locally, this should typically work without issues.
Here are a few steps you can try to troubleshoot the problem:
- Clear your browser cache: Sometimes, cached data can cause issues with loading new content.
- Try a different browser: This can help determine if the issue is browser-specific.
- Disable browser extensions: Some extensions may interfere with the functionality of web applications.
- Check for updates: Ensure that your Rank Math plugin is up to date.
If these steps do not resolve the issue, please reply to this ticket with any additional details or error messages you might be encountering. A human agent from our support team will then take over and assist you further.
Thank you for bringing this concern to our attention!
Sources:
How to Build SEO Report for Your Website » Rank Math
Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
I still need help as it is not an issue from my end – I have tried doing this from a different laptop as well as doing it from different cities and still nothing has worked
Hello,
We’re unable to replicate this issue
Could you please confirm which country you are in when using the tool?
Looking forward to helping you.
I have now tried in two different countries so far, Montenegro and United Kingdom.
Having a VPN active or disabled doesn’t seem to alter this in any way.
I have also tried on a different device and nothing seems to work. When pasting a URL in, the page is reloaded with no results coming up.
Not sure what can be done to fix this?
Hello,
In this case, please share your IP address so we can investigate further. You can also ask your host for the IP address of your server so we can check if the blockage is coming from our end.
You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
