SEO Analytics not showing up

#236245
  • Resolved Zach

    3 years, 5 months ago

    Rank Math free

    I have connected my Google Analytics account for my site somavac.com to bring in SEO data (search terms, rankings, etc.). When i first connected the account through, I was told there was a data import from GA occurring that would take ~45 minutes. The import finished but i still see no Keyword data.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anjana Vijayan

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please disconnect and reconnect your Rank Math account by heading over WP Dashboard > Rank Math > Help

    Then check if you can see the Keywords.

    If you need further assistance, please don’t hesitate to contact us.

    Thank you

    Zach

    3 years, 4 months ago

    Rank Math free

    Hey Anjana,

    I just gave that a try, but I am still not seeing any data 🙁

    Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Zach

    3 years, 4 months ago

    Rank Math free

    Hi Anas,

    I tried this method and things went fine until i went to update data manually. The process never seemed to finish. I gave it over an hour and when i refreshed, there was still no data.

    Anjana Vijayan

    3 years, 4 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘SEO Analytics not showing up’ is closed to new replies.