SEO Analysis number of tests dropped to 12

#13635
  • Resolved Joseh Matheson

    5 years, 4 months ago

    Rank Math free

    I had standard SEO Analysis error where it shows a blank page and resolved this by deleting the rank_math_seo_analysis_results field. This resolved the blank screen issue but when i ran the Site wide Analysis again it only has 12 tests? Originally it had at least 40 tests. Not sure what I have done to cause this but any help you can provide would be great. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error suggests that there is an API connection error to our server. You can fix this by running the site wide analysis again.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Joseh Matheson

    5 years, 3 months ago

    Rank Math free

    Hi, I have run the site wide analysis multiple times on multiple days and still have the same result. I also tried to delete and reinstall and still only at 12, any other ideas? Thanks

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO Analysis number of tests dropped to 12’ is closed to new replies.