Hello Alok,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
We are taking a closer look at this. This is a weird issue indeed.
We will get back to you very soon.
Hello Alok,
It seems that when our checker API tries to access your site, the request is being blocked by a firewall, or some kind of security tool, and the checker ends up analysing the firewall’s error page because it comes with a “200 OK” HTTP response code which indicates no issue.
Here’s the error message from the response:
Request unsuccessful. Incapsula incident ID: 139005760076289879-164655087494046732
Please try to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
