Thanks a lot for your query and we are so sorry about the trouble this must have caused.
Assuming your have installed the latest version of Rank math, it seems your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi, our host says they do not block IP addresses and I deactivated a security plugin but it’s still not working.
Hello,
Could you share (in the Sensitive Data section) your website (and if you are using Cloudflare, also the hosting IP) so we can check it in our end?
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, I’ve submitted the sensitive data. We do not use Cloudflare.
Hi, I’ve submitted the sensitive data. We do not use Cloudflare. I don’t know why it won’t let me submit this response.
ERROR: Slow down; you move too fast.
ERROR: Duplicate reply detected; it looks as though you’ve already said that.
This is a very annoying error to receive.
Hello Lauren,
Thank you for the details.
Could you also please add your site login URL so we can look into this.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The SEO analysis tool seems to be running fine on your site. I checked and flushed your analysis data and it still runs fine, please check the screencast I have attached in the sensitive section
Looking forward to helping you. Thank you.
Hello Lauren,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
