SEO ANALYSIS NOT WORKING

#11986
  • Resolved J Brocas

    5 years, 3 months ago

    Rank Math pro

    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/apexpest/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-result.php on line 63

    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in Unknown on line 0

    [Fri Aug 09 09:22:53.321779 2019] [core:error] [pid 3259914:tid 47502456084224] [client 174.195.27.10:5689] End of script output before headers: admin.php, referer: https://apexpestcontrolwnc.com/wp-admin/admin.php?page=rank-math

    • This topic was modified 5 years, 3 months ago by J Brocas.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your server is hitting a limit on the allowed memory that can be assigned to a process. I would suggest that you reach out to your host so that they can help in increasing the allocated memory to your site.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    We allocated the max amount of memory and it made no difference at all

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hi J,

    Thanks for getting back to us.

    Could you please perform a fresh install of the plugin by deleting the plugin and installing a new copy from the Admin > Plugins > Add new page and then delete the “rankmath_seo_analysis_results” database entry from your options table to ensure that there are no memory leaks.

    Let us know how this goes. Thank you.

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    where is the options table?

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    still has the same issue

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    any further help?

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    [Fri Aug 09 09:22:53.321779 2019] [core:error] [pid 3259914:tid 47502456084224] [client 174.195.27.10:5689] End of script output before headers: admin.php, referer: added in sensitive data

    • This reply was modified 5 years, 3 months ago by J Brocas.
    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    This is taking far too long to get some real help here.

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    HI there,

    Apologies for the delay.

    I have logged in to your site and deleted the option entry from your database and the SEO analysis is now working as expected.

    Please check and let us know how this works for you. Thank you.

    J Brocas

    5 years, 3 months ago

    Rank Math pro

    Thank you i will check now, can you show me where that is for future.

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hi there,

    Thanks for the question.

    Here is an illustration from my database on where to find this entry:
    IMG

    I hope this info helps. Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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