Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please share the site URL as well on the sensitive data section so that we can check the issue for you.
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
It looks like you guys got it figured out, but I added the site info as well. Checked the SEO analysis and it looked like it was working again. =D
Thank you very much.
Hi there,
Thanks for the follow up.
I am glad that this is now resolved on your end.
Feel free to write to us should any other issues come up.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I updated the info. I promise, I was trying to be real careful with the SEO analysis. Thanks for the help and sorry this keeps being a strange issue.
Hello,
Thanks for the logins.
We have fixed the issue for you by deleting the rank_math_seo_analysis_results field from the WP_options table.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
It works! My directory listing seems to be enabled still, but I had asked HostGator on that and I doubt it can be changed.
Thanks again for all the help, and I’ll just open a new ticket if the issue creeps back again.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
