SEO analysis errors

#90073
  • Resolved L L
    Rank Math free

    Hi guys

    I’m having issues with the SEO analysis, it keeps showing API erroe,: cURL error28: operation timed out after 30001 miliseconds with 0 byte received

    I have contacted bluehost and they saw no issues on their end, they are wondering if you have changed or updated your software that is causing this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please change the line 374 in Plugins > Plugin editor > Rank math SEO , in class-seo-analyzer.php ( seo-by-rank-math/includes/modules/seo-analysis/class-seo-analyzer.php)

    From:
    wp_remote_get( $api_url, [ 'timeout' => 30 ] );

    To:
    wp_remote_get( $api_url, [ 'timeout' => 60 ] );

    This should fix your issue.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    L L
    Rank Math free

    It did not fix it, you seem to copy and paste the same answer for everyone, your plugin is having serious issues, why not update it, why asking people to change some entries that are NOT WORKING.
    I’m considering going back to YOAST as yours keeps getting issues.

    Alberto
    Rank Math business

    Hello,

    I am sorry for that but he shared that code because it in fact usually solves the issue. If it didn’t solve the issue in your case, we will be more than happy to take a look at your site and try to fix it.

    To do that, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘SEO analysis errors’ is closed to new replies.