SEO Analysis blank page

#9174
  • Resolved Kat
    Rank Math free

    Dear team,
    Since yesterday my SEO Analysis is showing a blank page.
    Could you please assist?

    Thank you,
    Kat

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have logged in to your database and deleted the rankmath_seo_analysis_results entry from your options table and this should now be resolved.

    I hope this info helps. Thank you.

    ​​​​​​​

    Dirk Schmidt
    Rank Math business
    Content AI Starter

    Hello Team,

    I have the same Problem, also only blank page with Text
    “Die Website hat technische Schwierigkeiten. Bitte das E-Mail-Postfach des Website-Administrators prΓΌfen, um dort weitere Anweisungen zu finden.”

    But didn’t receive any email.

    I’m also not able to find a solution here.

    Any idea?

    Thanks Dirk

    Hi Dark,

    Thanks for getting in touch and sorry for the inconvenience caused.

    Have you been able to log in to your database and delet the rankmath_seo_analysis_results entry from your options table?

    If so, please create a new ticket and share some temporary admin access to your site so that we can help further.

    Thank you.

    Ajmal
    Rank Math free

    Hi. Me too. Can you please help. My Seo analysis page are blank.

    Thanks.

    • This reply was modified 5 years, 4 months ago by Ajmal.

    *Another one here

    Can you please help. My SEO analysis page is blank too

    Cheers!

    Hello guys,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    ​​We might need to take a closer look at the settings. Please create a new ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I do have the same issue while trying to access SEO Analysis page, it says page not found and 404 page opens.

    Please fix this issue.

    Thanks,

    Hi, I’ve tried opening a new ticket and provided my WP details in the sensitive data section however have yet to hear back.

    Thanks

    Hi @photocmcopeland

    I responded to your ticket earlier, you must have forgotten to share the site URL. Please share the URL on the new thread here: https://support.rankmath.com/ticket/seo-analysis-blank-page-2/


    @securityforyou
    please create a new ticket and share some temporary access so that we can help you further.

    We are looking forward to helping you. Thank you.

    Hong
    Rank Math free

    Dear Support,

    i facing the same problem on my site showflats.sg.
    SEO Analysis showing blank.

    Please advise
    HONG

    Hi @hong-jassmen

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please create a new ticket and share some temporary login credentials so that we can check the issue for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

Viewing 11 replies - 1 through 11 (of 11 total)

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