Hello,
Thank you for contacting Rank Math and sorry for the inconvenience caused.
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, re-run the SEO Analysis once again.
I hope this helps.
We look forward to helping you.
I have been added to the whitelist, but it still doesn’t work.
It is normal that I can use the official SEO Analyzer.
Hello,
Please make sure that you’re using the latest version of Rank Math.
I’ve checked your website using our External SEO Analyzer tool and I was able to see the result without an issue.
We suggest you please clear your browser cache and navigate to Rank Math > Status & Tools > Database tools and click on the “Clear SEO Analysis” button and then check SEO Analysis again.
Please note that some options are only available in Advanced Mode.
If you need further assistance, please don’t hesitate to contact us.
Thank you
Hello,
I have set it up according to your operation but it still doesn’t work
Thanks for help
Hello,
Your site is working fine when I check with our external SEO analyzer: https://rankmath.com/tools/seo-analyzer/ which means our server is not blocking your domain.
Please try the following:
1. Clear your site cache (including hosted cache such as Cloudflare) then head to Rank math > Status & Tools > Database Tools and flush the SEO analysis data
2. Head back to Rank math > SEO Analysis and try running the tool again.
Let us know how this goes.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
