Hello,
Thank you for contacting Rank Math and sorry for the inconvenience caused.
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, re-run the SEO Analysis once again.
I hope this helps.
We look forward to helping you.
I am using vps hosting by Alibaba so what should I do.
Hello,
You can get in touch with the hosting provider or the support of the hosting provider as they would be able to help you whitelist the route.
You just need to ensure that the API and User-Agent (mentioned by my colleague) are whitelisted and are not getting blocked by any firewall.
Please let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
