seo analysis

#433677
  • Resolved Danny
    Rank Math free

    Hi
    I have a woocommerce site with rankmath installed. All seems fine, but when I try to connect the account, I get

    Rank Math cannot be connected because your site URL doesn’t appear to be a valid URL. If the domain name contains special characters, please make sure to use the encoded version in the WordPress Address (URL) & Site Address (URL) fields on the WordPress General Settings page.

    The settings are correct on the URLS

    https://www.britishbikebits.com/

    Any help you can give is appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that you are using the latest version of the Rank Math plugin. You may refer to our changelog page here: https://rankmath.com/changelog/free

    Then go to WordPress Dashboard > Settings > General, and make sure that the “WordPress Address” and “Site Address” have the same setup.

    Meaning both URLs have the same exact protocols. They should be matching and not have a mismatch.

    null

    If the issue still persists, please add the following filter on your website and then reconnect to your account one more time:
    https://rankmath.com/kb/filters-hooks-api-developer/#disable-domain-checking

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how this goes.

    Thank you.

    Danny
    Rank Math free

    Hi
    I have created the file, added the hook, but it doesn’t make any difference.
    The urls match and are correct as far as I can see…

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Danny
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat
    Rank Math agency

    Hello,

    I logged into your website’s admin area and was able to replicate the issue.

    I cleared your website’s cache and saved the WordPress General and Permalink settings without making any changes and the issue is fixed. The website is successfully connected to your Rank Math account:

    Hope this helps.

    Thank you.

    Danny
    Rank Math free

    Hi
    Ok great. I just tried an seo analysis and I get
    API Error: HTTP 400 error.
    Any ideas?
    Regards
    Danny

    Danny
    Rank Math free

    Its ok, working now.

    Thanks for your help!

    Prabhat
    Rank Math agency

    Hello,

    We’re glad that we could address the concern.

    Please feel free to reach out if you require any further assistance.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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