Hello,
I checked your site and it seems like a plugin or your host is blocking Rank Math’s updateMeta endpoint. The rror is as shown below
api-fetch.min.js?ver=b437dd9d1118e698b1b85961e759bf03:2 POST https://yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user 403
Please contact your hosting team and ask them to whitelist/remove Rank Math’s updateMeta link from Firewall Settings. That should fix the issue.
Looking forward to helping you. Thank you.
Hello, Still I couldn’t get solve of my problem. They said, there is no any problem as you said. what can I do now?
Hello,
My colleague has correctly mentioned, there are some firewall settings on your server which is blocking the Rank Math’s updateMeta call. Please check the screencast I added in the Sensitive Data Section. You can also forward the screencast to your hosting team so they can check and remove/whitelist the Rank Math’s updateMeta call from the Firewall Settings. This should fix the issue.
I hope that helps.
i said them waht is the problem but they said there is no any problem like this.
I will provide them again.
Hello,
Thank you
Please do show them the shared screencast and let us know how it goes.
Looking forward to helping you. Thank you.
I couldn’t find sensitive data you sent. how to find it?
Hello,
You can find the data at the topof this thread or by editing the first post:
Hope that helps you.
Hello,
I have updated the sensitive data as requested. Can you please check further? The issue is still Persist.
Thank you.
Hello,
Thank you for the follow up.
Are you still facing the issue after the whitelisting? If so, could you please update the temporary access so we can look into it further.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. The problem is still same, I have provided temporary access link, Can you please check further?
Thank you.
Hello,
I have checked it again and it seems your issue still happens, your server is still having Rank Math requests blocked.
Not only that, but other plugins are also being affected by that block.
Your hosting should check it again. Also, if you have other websites on that server and you have some security plugin enabled (like WordFence), try disabling it since we have had some users with the same issue and after disabling WordFence in the other site, the issue was solved.
Looking forward to help you.
Hello, thank you so much for your help. It worked after removing wordfence.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
