Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This normally happens when your web server is blocking access to our API.
Could you please get in touch with your host and check if there are any active firewalls that could be preventing the connection to our server? Ask them to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
Once done, you can run the SEO Analysis once again.
Looking forward to helping you. Thank you.
Hi there,
Helge from Germany here with the email text from my hoster webgo.
What is possible to do now to fix the error.
I would also give access to my wordpress account if it is possible for you to check.
Regards Helge
Dear Mr. Willert, Thank you for contacting our customer service. The IP address mentioned has not been entered in any of our firewalls. We can therefore rule out active blocking of our systems. Can other server-side elements cause these problems?
André Wollmarker via webgo GmbH
08:34 (vor 1 Stunde)
an mich
Sehr geehrter Herr Willert,
vielen Dank für die Kontaktaufnahme zu unserem Kundenservice.
Die genannte IP-Adresse ist in keiner unserer Firewalls eingetragen worden. Eine aktiver Blockierung von unseren Systmen können wir daher ausschließen.
Können noch anderweitige, serverseitige, Elemente diese Probleme verursachen?
Hi, Helge here,
I could fix the error. I have deactivated cloudflare and can now access the SEO analysis and all other settings including google certification.
Hi Helge,
Thanks for the follow up and I hope that you are keeping safe in Germany.
I am glad that you were able to fix this by disabling the CDN.
Please let us know if we can help further.
Thank you.
