Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You can fix the SEO analysis API error by clicking on the button a few more times.
Please try this out and let us know how this goes.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for the access.
Could you please check from your host if they have any firewalls that could be blocking the outgoing connection to our API server?
We are looking forward to helping you. Thank you.
Yes I check but I perhaps is the google api problem because I change the wordpress the and I must copy and paste site to the new wordpress installation and I must configure api again all works fine on the old installation of wordpress but I perhaps I bad configure api key on google and the rank math seo analitycs works bad and have api problem:((
Can you send me tutorial step by step or I send you a password to my google account and you configure it to me??
best regards
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
No this is a communication issue with the Rank Math server and not Google. Could you get in touch with your host and check if there are any firewalls?
Looking forward to helping you. Thank you.
I was ask my server host provider and they said that is not firewall in my server but they said the rank math plugin works fine and they do not change settings on the server and at this time rank math plugin seo analitycs does not works fine but they does not change anything and they said that must be the problem of the plugin or something else.
Can you help me??
Please
Best regards
Wiesława Kłos
Hi there,
Thanks for getting back to us.
I have passed this on to our dev team for closer investigation and we will be getting back to you in a short while.
We appreciate your patience. Thank you.
Hi,
I am not sure where you are seeing the error but it seems to be working perfectly fine for me:
Please share a screenshot of the error.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
