Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The page is missing an index attribute on the robots meta tag as shown below:
Could you please hit publish on this page on the backend and check if this will fix the issue?
Looking forward to helping you. Thank you.
Thank you for the reply. Here is what I’m getting confused. There is no PUBLISH option this is just an achieve page for a specific category. Is there any other option we can try
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for getting back to me.
The email address does not seem to be correct, could you please test the credentials from your end?
We are looking forward to helping you. Thank you.
I checked again everything is ok from my side. I’m able to login with same login
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
The issue seems to be related to some aggressive caching on your server. Making changes on your robots data does not seem to take effect on the pages. I have added the following code to your theme’s functions.php file to ensure that the category pages get indexed:
/*
* Rank Math snippet to modify robots meta on category archives
*
*/
add_filter( 'rank_math/frontend/robots', function( $robots ) {
if ( is_category() ) {
$robots['index'] = 'index';
$robots['max-snippet'] = 'max-snippet:-1';
$robots['max-video-preview'] = 'max-video-preview:-1';
$robots['max-image-preview'] = 'max-image-preview:large';
return $robots;
}
return $robots;
});
Please get in touch with your host and have them clear the cache.
Looking forward to helping you. Thank you.
Thank you much for the help.
It was intentional caching settings.
I hope I can continue with this cache settings without much impact
Hi there,
Thanks for the follow up.
You can continue using it after everything has been setup correctly. At the moment I can recommend that you temporarily disable it and check to ensure that all the pages robots data has been configured correctly and then enable it.
Thank you.
I have disabled the “aggressive” caching. But, I feel the issue is still there. Pls can you advice
Hello,
Thank you for contacting Rank Math today.
The robots data is appearing correctly as shown below:
It will take some time before Google crawls your site. Could you please login to your search console and check whether there are any coverage errors?
If the noindex error is still reported for the category pages, please validate the fix and check if this will go away after a few days.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have checked your SERP results & some of the affected posts are missing a meta description. Could you please open a new ticket for this new issue and share some temporary logins so that we can check this further?
Looking forward to helping you. Thank you.
