Sensative Data

#910196
  • Resolved The Daily Scrum
    Rank Math free

    Good Morning Team Rank Math,

    Thanks for you assistance. Please find attached the temporary login link as requested to view some of the issues we have been having after installing Rank Math. Basically two major issues, there is a significant delay went we publish a post. What use to be almost instantly now can take up to 7 seconds. The core preference on mobile in Google Search Console when from good to Fair.

    Any assistance why this is happening would be great.

    Thanks,


    Donovan Martin, CEO
    US Head Office
    Jackson, Michigan
    The Daily Scrum News – TDS News Inc
    989-204-9471

    Canada Head Office
    Winnipeg, Manitoba
    Direct 204-807-8850

    d******@t********************
    http://www.thedailyscrumnews.com
    https://twitter.com/ScrumNews

    WeChat: tdsnewsmartin

    For assistance, contact s******@t***************
    For Press release services, contact n*******@t***************

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issues you are facing with Rank Math. Thank you for raising your concerns regarding the significant delay when publishing posts and the change in core web vitals on mobile in Google Search Console.

    Regarding the delay in post publishing, it could be related to various factors, including server performance or conflicts with other plugins. We recommend checking your hosting environment to ensure it meets the necessary requirements for optimal performance. You can also try deactivating other plugins temporarily to see if that resolves the issue.

    As for the core web vitals, changes in performance metrics can occur due to various reasons, including site speed, server response time, and the overall optimization of your website. We suggest reviewing your site’s speed using tools like Google PageSpeed Insights and addressing any recommendations provided there.

    If these suggestions do not resolve your issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your understanding, and we look forward to helping you resolve these issues!

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    We want to help you fix this issue as soon as possible. Please follow these steps:

    • First, please install the Query Monitor plugin on your website. This plugin will help us identify any queries related to Rank Math that might be slowing down your dashboard. Once you install it, please go to your dashboard and look for the Query Monitor icon on the top bar. Click on it and take a screenshot for us. You can use this tool to upload the screenshot and share the link with us.
    • Second, please check the PHP values of your site by going to WordPress dashboard > Tools > Site Health > Info tab > Server. These values affect the performance of your site and they should be set atleast to the following recommendations:
      PHP Memory Limit: 512M
      Max input time: 150
      PHP time limit: 120
      PHP max input variables: 1000

      If any of these values are lower than the recommended ones, please contact your hosting provider and ask them to increase them for you.

    • Third, please go to WordPress Dashboard > Rank Math > General Settings > Analytics and reduce the number of days in the Analytics Database section. This will help you optimize the database size and speed up the loading time. You can choose to store 30 or 60 days of analytics data depending on your preference.

      After you change the number of days, please save the settings and then click on the Delete Data button and then Update Data Manually. This will delete the old data and fetch the new data based on your settings.

    You can also check this article for more information on how Rank Math affects your site speed: https://rankmath.com/kb/does-installing-rank-math-slow-down-my-website/

    We hope this helps you resolve the issue. If you have any other questions or need more assistance, please let us know. We’re always happy to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sensative Data’ is closed to new replies.