Hello,
I checked your server values and there are some PHP values that are too low and which you should increase. You can get in touch with your web host and ask them to set the following values:
PHP time limit: 120
Max input time: 150
Please update the values and clear your website and server’s cache (if any) and see if that helps.
In the meantime, I’ll be forwarding the issue to our dev team for further investigations.
We’re looking forward to helping you.
Thank you.
Hello,
Our dev team had a look at your website and initially, all the settings looked fine.
The plugin is activated now. If this happens again, please let us know and we would check the value stored in the rank_math_connect_data option in the wp_options table to investigate further.
Please also install the Activity log plugin on the website, as it will give us insights about the activation/deactivation of the plugin.
We’re looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
