Seems to be a bug in RankMath

#79572
  • Resolved Christopher Babson
    Rank Math free

    The past couple of weeks RankMath seems to have a bug.

    I’ll create content, it will develop a score in the low 80s to low 90s, but when I save as a draft or publish the article, the score will arbitrarily drop by 20 or more points.

    For example, an article I just finished scores the following:

    BASIC SEO: “All Good” (green)
    ADDITIONAL: “All Good (green)
    TITLE READABILITY; “All Good” (green)
    CONTENT READABILITY: 1 Error

    In the past, a post that has one minor missing element will score into the 80s. Why suddenly does RankMath self-adjust down (and remain at the lower score) by 20-odd points?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    Thank you for getting in touch with us.

    That is definitely not the case from our end.

    For example, here is a sample post that scores well over 80 and yet it has multiple failed tests:

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Claudia Tavani
    Rank Math free

    I am having a similar issue – and only on one of my posts. All boxes tick green, yet the overall SEO score remains 47.

    Claudia Tavani
    Rank Math free

    I am having a similar issue – and only for one of my posts so I doubt it is a matter of plugins being incompatible. Rankmath has been updated, so that is not an issue either. All boxes tick green, yet the overall SEO score remains low. Any time I update the post (I am still writing it) I am told the keyword does not appear in the SEO title but it surely is there. I assume it is a bug you need to fix.

    Thanks for your response the other day. I will send follow up when I have a moment. Other priorities now. Thanks again.

    Alberto
    Rank Math business

    Hello,


    @claudiatavani1
    , if you want, create a new thread and add there your login details (in the Sensitive Data section you will see there). Then we will be able to check your site.


    @christopherbabson
    , perfect, just let us know once you can.

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello Christopher,

    The access you provided doesn’t seem to be working. Could you please update and let us know so we can look into this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hello,

    Could you please add an access with at least three days validity. The one provided seems to have expired.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    During our troubleshooting, we disabled everything using the troubleshooting method and when just Rank Math is enabled – we do not see the issue.

    That means either your theme or one of your plugins is causing the scoring script of Rank Math to not work correctly.

    Can you please follow the process and enable each plugin one by one until you find the plugin causing this issue?

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘Seems to be a bug in RankMath’ is closed to new replies.