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As i was moving from Yoast to Rank math, due to connection problems to Google search console, i would like to congratulate the team, because Rank math is incredibly better, in my humble opinion.
I have a dual language website, using translatepress plugin as the switch. After i completed Rank Math set up, when i switched the languages to test if everything was running correctly, i got a warning that my website URL changed, then my analytics and google search console disconnected.
Did some research and found others with a similar problem, and also the solution (to disconnect and connect again). But that is only a temporary fix, as it has to be done every time i change languages.– i dont need help with this issue, but i would appreciate if the team could give this issue some attention and hopefully find a final solution.
if it helps, the URL changes from .com/ to .com/pt/ (pt as in portuguese language)
Thanks in advance.
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Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
To solve the issue with your website not being connected properly to your Rank Math account, let’s start by checking your WordPress settings and making sure that your website URL is correct. Sometimes, a mismatch in the URL or a missing slash can mess up the connection.
To do this, please go to your WordPress dashboard and click on Settings > General. Then look at the WordPress Address (URL) and Site Address (URL) fields and see if they match your website URL exactly.
If you find any mismatches, please correct them and save the settings.
After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.
If this doesn’t work, you can try adding a filter code to your website that will bypass the URL check. This might help if there is some issue with your server configuration or DNS settings. The filter code you need to add is below:
/** * Filter whether we need to check for URL mismatch or not. */ add_filter( 'rank_math/registration/do_url_check', '__return_false' );To add the filter code, please follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/
And that’s it! The website should now be able to stay connected without any issues.
For more information on why this issue happens and how to fix it, you can check this page: https://rankmath.com/kb/problems-while-connecting-account/
However, if the issue persists, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
The ticket ‘Seems like your site URL has changed since you connected to Rank Math’ is closed to new replies.