Searh Console Issue

#945239
  • Resolved Ilven Jack

    7 months, 3 weeks ago

    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use Sego mobile phone to access it.
    Warm regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    7 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting your Rank Math account to the Google Search Console. It sounds like there may be a problem with the connection or the way the data is being fetched.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab from the left sidebar. If your website is not listed, you may need to reconnect it.
      Open the Websites tab
      Connected Websites with Rank Math

    2. Reconnect Google Services: If the Analytics data still appears blank, it might be due to expired authorization tokens. You can refresh these tokens by deleting the Rank Math app from your Google Account permissions and then reconnecting it. Here’s how:

      • Open your Google Account permissions.
      • Remove access to Rank Math SEO.
        Remove Access to Rank Math SEO
      • After that, go back to Rank Math and reconnect your account.

    3. Connect to Search Console: Make sure you have connected Rank Math to the Search Console properly. Go to Rank Math SEO → General Settings → Analytics and ensure your site is selected under the Site drop-down list.
      Search Console

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Rakibuzzaman Siam

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
     
    You can skip the Google connection process in the Setup Wizard and after completing the setup please try to follow the steps below and see if that works for you.
     
    1. Please make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
     
    Also, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
     
    2. After that, please remove RankMath’s app from your Google apps permissions by following this guideline: https://myaccount.google.com/permissions
     
    3. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
     
    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
     
    Let me know how it goes. Looking forward to helping you.

    RankBot

    6 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Searh Console Issue’ is closed to new replies.