Search result pages are not working, showing error

#826897
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I apologize for the issue you are facing with your search result pages after updating your theme and plugins. Thank you for providing the screenshots from Blosky support.

    Based on the information shared, it seems that the Rank Math SEO plugin might be causing the critical error on your website. To resolve this issue, you can follow these steps:

    1. Disable Rank Math Code Snippets:

      • You can follow the steps provided by Blosky support to disable the Rank Math Code Snippets. Here is a link to the steps for your reference.
    2. Clear Cache:

      • After disabling the Rank Math Code Snippets, please ensure to clear all caches, including server-side caches.
    3. Check Search Result Pages:

      • Once you have completed the above steps, check your search result pages to see if the issue has been resolved.

    If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Kind regards,

    Rank Math Support Team

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    How to Show Images in the Search Results » Rank Math
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Nora
    Rank Math free

    Already tried to use the Code Snippet method, but it didn’t work. The search pages are still showing the same error.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    Please head over to WordPress Dashboard > Rank Math SEO > General Settings > Breadcrumbs and set the search results format to the following:

    Results for %s

    That will fix the issue on your website when you perform a search.

    If you don’t see that option please make sure to follow the steps here to switch to Advanced mode to see all the settings: https://rankmath.com/kb/advanced-mode/

    Let us know how it goes. Looking forward to helping you.

    Nora
    Rank Math free

    Hi,

    That works!
    Thank you for your help. Really appreciate it.

    Kind regards,
    Nora

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Search result pages are not working, showing error’ is closed to new replies.