Search Impressions, total keywords All analytics data showing 0

#336201
  • Resolved Info Digit
    Rank Math free

    I tried to resolve analytics data 0 (Search impression, keyword,…) by following the steps mentioned in https://rankmath.com/kb/zero-search-traffic-error/ but no luck, even after waiting for more than 3hrs, its still in same state.

    
    ### rank-math ###
    
    version: 1.0.81.1
    database_version: 1
    plugin_plan: Free
    active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, woocommerce, local-seo, image-seo, role-manager, redirections, content-ai
    refresh_token: Token exists
    permissions: 
    	Search Console: Given
    rank_math_404_logs: Not found
    rank_math_redirections: 32 KB
    rank_math_redirections_cache: 32 KB
    rank_math_internal_links: 512 KB
    rank_math_internal_meta: 48 KB
    rank_math_analytics_gsc: 80 KB
    rank_math_analytics_objects: 80 KB
    
    ### wp-core ###
    
    version: 5.9
    site_language: en_US
    user_language: en_US
    timezone: +05:30
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 1
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 241
    dotorg_communication: true
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: '' (porto-child)
    version: undefined
    author: P-T
    author_website: (undefined)
    parent_theme: Porto (porto)
    theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, title-tag, editor-style, automatic-feed-links, woocommerce, menus, post-formats, html5, wp-block-styles, responsive-embeds, align-wide, editor-styles, editor-color-palette, widgets
    theme_path: /home3/idskartc/public_html/wp-content/themes/porto-child
    auto_update: Disabled
    
    ### wp-parent-theme ###
    
    name: Porto (porto)
    version: 6.2.3
    author: P-THEMES
    author_website: https://www.portotheme.com/
    theme_path: /home3/idskartc/public_html/wp-content/themes/porto
    auto_update: Disabled
    
    ### wp-mu-plugins (2) ###
    
    Endurance Page Cache: version: 2.2, author: Mike Hansen
    SSO: version: 0.3, author: Garth Mortensen, Mike Hansen
    
    ### wp-plugins-active (36) ###
    
    Advanced Shipment Tracking for WooCommerce: version: 3.3.1, author: zorem, Auto-updates disabled
    Cashfree: version: 4.2.2, author: Cashfree Dev, Auto-updates disabled
    Click to Chat: version: 3.8, author: HoliThemes, Auto-updates disabled
    Customer Reviews for WooCommerce: version: 4.36, author: CusRev, Auto-updates disabled
    Disable/Remove Google Fonts: version: 1.3.2, author: Fonts Plugin, Auto-updates disabled
    Elementor: version: 3.5.4, author: Elementor.com, Auto-updates disabled
    Facebook for WooCommerce: version: 2.6.9, author: Facebook, Auto-updates disabled
    Flexible Shipping: version: 4.11.2, author: WP Desk, Auto-updates disabled
    Google Listings and Ads: version: 1.10.0, author: WooCommerce, Auto-updates disabled
    Hide Admin Bar From Front End: version: 3.0.0, author: Ankit Panchal, Auto-updates disabled
    Instant Indexing: version: 1.1.6, author: Rank Math (latest version: 1.1.7), Auto-updates disabled
    LuckyWP Table of Contents: version: 2.1.4, author: LuckyWP, Auto-updates disabled
    Order Minimum/Maximum Amount for WooCommerce: version: 4.1.0, author: WPFactory, Auto-updates disabled
    Payment Gateway Based Fees and Discounts for WooCommerce: version: 2.6.4, author: Tyche Softwares, Auto-updates disabled
    Porto Theme - Functionality: version: 2.2.1, author: P-Themes, Auto-updates disabled
    Premmerce Permalink Manager for WooCommerce: version: 2.3.4, author: premmerce, Auto-updates disabled
    Rank Math SEO: version: 1.0.81.1, author: Rank Math, Auto-updates disabled
    SSL Insecure Content Fixer: version: 2.7.2, author: WebAware, Auto-updates disabled
    Textlocal SMS Notifications: version: 3.0.0, author: Textlocal, Auto-updates disabled
    Tidio Chat: version: 5.0.0, author: Tidio Ltd., Auto-updates disabled
    Tracking Code Manager: version: 2.0.4, author: IntellyWP, Auto-updates disabled
    UpdraftPlus - Backup/Restore: version: 1.22.1, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
    WCFM - WooCommerce Frontend Manager: version: 6.6.1, author: WC Lovers, Auto-updates disabled
    WCFM - WooCommerce Multivendor Marketplace: version: 3.5.2, author: WC Lovers, Auto-updates disabled
    WCFM - WooCommerce Multivendor Membership: version: 2.10.3, author: WC Lovers, Auto-updates disabled
    WebP Converter for Media: version: 4.1.1, author: Mateusz Gbiorczyk (latest version: 4.1.2), Auto-updates disabled
    WooCommerce: version: 6.1.1, author: Automattic, Auto-updates disabled
    WooCommerce Multi-Currency PayUBiz: version: 3.8.1, author: PayUBiz, Auto-updates disabled
    WooCommerce PDF Invoices & Packing Slips: version: 2.12.1, author: WP Overnight, Auto-updates disabled
    Woo Discount Rules: version: 2.3.12, author: Flycart, Auto-updates disabled
    Wootomation - Machine Learning AI: version: 2.0.3, author: Dragos Micu, Auto-updates disabled
    Wordfence Security: version: 7.5.7, author: Wordfence, Auto-updates disabled
    WPForms Lite: version: 1.7.2, author: WPForms, Auto-updates disabled
    WP Rocket: version: 3.10.7, author: WP Media, Auto-updates disabled
    WP Rocket | No CORS for Fonts: author: WP Rocket Support Team, version: (undefined), Auto-updates disabled
    WP Sitemap Page: version: 1.9.1, author: Tony Archambeau, Auto-updates disabled
    
    ### wp-server ###
    
    server_architecture: Linux 4.19.150-76.ELK.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 7.3.33 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 5000
    time_limit: 300
    memory_limit: 1024M
    max_input_time: 300
    upload_max_filesize: 1024M
    php_post_max_size: 1024M
    curl_version: 7.81.0 OpenSSL/1.1.1m
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.7.23-23
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    max_allowed_packet: 268435456
    max_connections: 150
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home3/idskartc/public_html/wp-content
    WP_PLUGIN_DIR: /home3/idskartc/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
Viewing 15 replies - 1 through 15 (of 19 total)
  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please follow these steps to connect Rank Math to your Google account:

    1. Go to Rank Math > General Settings > Analytics > Reconnect:

    Give all the permissions.

    3. Go to Rank Math > General Settings > Analytics and configure these settings:

    I hope this helps. Looking forward to helping you.​​​​​​​

    Thanks for the response!
    I tried the above steps earlier and tried now, still no luck.
    Rank Math > General Settings > Analytics > “Update data manually” also causing same 0 value

    Hello,

    Please provide the login URL of your site so we can log in and check this further.

    Looking forward to helping you.

    Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Updated the content in the Sensitive Data section. Please check

    Thank you

    Anas
    Rank Math business

    Hello,

    The access that you shared is very limited.

    Please provide admin-level access so we can check further.

    We look forward to helping you.

    Updated the role as per request. Kindly do the needful.

    Thanks

    Hello,

    I tried deleting old analytics data and fetched a new one from Google by following this guide but still no data is coming in.

    Please reconnect the Analytics account again, to regenerate a new auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings:
    reconnect

    This time, ensure all permissions are accepted and all checkboxes are ticked: https://rankmath.com/kb/connect-your-google-account/

    After that, please follow this guide again: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know if the issue persists after doing all that and we will investigate the issue deeply.

    Thank you.

    HI There,
    Followed the exact steps mentioned still no luck.

    Thanks,

    Hello,

    I manually run the pending scheduled action to forcibly fetch data from Google and it seems the data started populating your Analytics dashboard.

    Please check it from your end and see if the issue persists.

    Looking forward to helping you on this one.

    Great! Thank you very much. Now able to see the data.
    Do I need to fetch manually every time? Appreciate to share the steps.

    Anas
    Rank Math business

    Hello,

    No, you do not need to run the Scheduled Action manually.

    If the cron jobs are working normally on your website, the Scheduled Action will run automatically at the scheduled time(every week).

    You can check the pending Scheduled Action at WordPress dashboard > Tools > Scheduled Actions > Pending:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    I hope this helps.

    Don’t hesitate to get in touch if you have any other questions.

    Thank you for the details! There is no Scheduled Action at WordPress dashboard > Tools > Scheduled Actions.
    instead found this in woocommerce > Status > Scheduled Action and there is no rankmath related pending tasks.

    The analytics data in rankmath dashboard remains the same past 2 days?

    Prabhat
    Rank Math agency

    Hello,

    The analytics data in the Free version of Rank Math is fetched on a 7 days interval.

    Please wait for 7 days and see if the data gets updated.

    Hope this helps.

    Thank you.

    Hi There,
    I waited for more than 7 days, still, there is no update of the keywords.
    DO I need to fetch manually?

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)

The ticket ‘Search Impressions, total keywords All analytics data showing 0’ is closed to new replies.