Hello,
I’m sorry to hear about the issue you’re facing with your site title on Google Search. It seems that your site title has been replaced by “MobileHub Kenya.” This could be due to various reasons, including how Google chooses to display search results.
To address this issue, you can start by checking the settings in Rank Math. You can ensure that the correct site name is set in the structured data using Rank Math’s Schema module. Here’s a guide on how to do that: Add a Site Name to Your Website Structured Data
Additionally, you can also verify the SEO Meta Title & Description settings using Rank Math to ensure that the correct information is being provided to Google. Here’s a guide on how to do that: Check What You Have Set Using Rank Math
If you’ve already checked these settings and the issue persists, I recommend reaching out to our support team by assigning this ticket to a human agent using the available buttons. They will be able to provide further assistance and investigate the issue in more detail.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this for you.
Sources:
The #1 WordPress SEO Plugin in 2023 – Rank Math
Rank Math ‘Titles and Meta’ Options and Settings
Why Google Displays URL Instead of Site Name in SERP? » Rank Math
Google Shows A Different Meta Title/Description For My Site » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked the URL of the page you shared and can see that the correct meta title and description is shown when you search the page on Google using the site:
operator as shown below
However, we also checked and discovered that a different result is displayed when searched with the keyword provided. You can check the image below:
Please note that it is common for Google to do this nowadays. Even when everything is fine, Google may choose to display a different meta title for your search query result. Google may sometimes ignore the custom metadata you have set and instead display something else that better matches the search intent.
Since the pages are already indexed, it is up to Google to show your content for the desired search keyword. Google sometimes tries to adjust the title according to the search intent.
You can follow this URL for details on this issue:
https://rankmath.com/kb/different-meta-title-and-description/
Here’s an article you can also check for reference:
https://www.searchenginejournal.com/google-changes-more-than-61-percent-of-title-tags/435618/
You can request the indexing of the affected page by passing it through the URL Inspection Tool and request it there: https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawl.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.