Search Console Profile not show up???

#6978
  • Resolved Dominic Ko
    Rank Math free
    Content AI Starter

    Hi

    I setup RankMath SEO.

    At the Search Console, I already setup properly for Google Search Console. There is a blue button ‘De-authorize Account’.

    I try to set the ‘Search Console Profile’. It popup the warning message.

    “The data sets are empty in your cache. You can wait for the next cronjob (05/06/2019 00:00:00) or Update Manually.
    Note: Please update your data by clicking on ‘Update Manually’. Google only stores data from the last 90 days – a dataset older than that can’t be updated anymore.”

    I added the syntax to wp-config.php – “define(‘DISABLE_WP_CRON’, false);”

    I do manually ‘Update Cache Manually’ and result is the same.

    Would you please help me what I am doing wrong or waiting (05/06/2019 00:00:00)?

    Best regards

    Dko

    • This topic was modified 5 years, 6 months ago by Dominic Ko.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please deauthorize and then authorize the account once again. You can also go ahead and make use of a different verification method.

    Let me know how this goes. Thank you.

    ​​​​​​​

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Michael,

    I redo the Authorization by blue button ‘De-authorize Account’. Google was also verified the account and copied the html tag to the Google Search Console verification HTML code or ID. Every things look ready.

    “The data sets are empty in your cache. You can wait for the next cronjob (06/06/2019 00:00:00) or Update Manually” The date is coming to 6 June 19. The button is ‘Fetching in Progress’ …

    Am I doing with the right procedure? And waiting until 6 June 19 00:00:00?

    Thank you.

    Dko

    Hi there,

    Thanks for the follow up.

    It looks like this has been setup correctly, please wait for the fetching process to complete and check the Rank Math > Search console dashboard.

    If the issue persists, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Micheal,

    The problem persists. They just updated or refreshed the popup date increment one day.

    Would you please check it and notify me what is going on?

    Thank you for your help.

    Dko

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Micheal,

    Note: I have not published my website to Google.

    If you have any queries, please contact me ASAP.

    Dko

    Hi there,

    Thanks for the follow up.

    Your website has not been verified on Google, please copy the code from the link on the sensitive data section and click on verify on the same page.

    You will then be able to select your website URL from the following dropdown to connect it to Rank Math:
    IMG

    I hope this info helps. Thank you.

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Micheal,

    I using the above code. Google Webmaster Central reply ‘Great job, http://pqrst.ca/ is now verified!’

    History from Google Webmaster Central
    5 minutes ago
    6/6/19 5:52:52 PM UTC Meta tag Verification succeeded.
    8 minutes ago
    6/6/19 5:50:09 PM UTC Meta tag Verification succeeded.
    1 day ago
    6/4/19 10:23:34 PM UTC Meta tag Verification succeeded.
    2 days ago
    6/4/19 2:29:26 PM UTC Meta tag Verification succeeded.
    2 days ago
    6/4/19 9:09:06 AM UTC Meta tag Verification succeeded.

    There is not popup from ‘Search Console Profile’.

    ‘The data sets are empty in your cache. You can wait for the next cronjob (07/06/2019 00:00:00) or Update Manually.’ is the same.

    And ‘Fetching in Progress’

    Would you please check it again?

    Thank you

    Dko

    Hi there,

    Thanks for the response.

    Please deauthorize and then reauthorize the your site once again.
    You may have to try a different verification method since the one that you did is not detecting your domain property. Please follow this link to verify your domain property using the DNS records https://support.google.com/webmasters/answer/9008080#domain_name_verification

    Let me know how this goes.

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Micheal,

    I used DNS TXT-record and added to my Domain Name Provider.

    Now, I can see the Rankmath Search Console Profile: ‘Domain Property: pqrst.ca’

    There is comment: Please note that the Sitemaps overview in the Search Console module will not be available when using a Domain Property.

    How can I solve the issue to use ‘Sitemaps’?

    Thank you for your assistance.

    Dko

    Dominic Ko
    Rank Math free
    Content AI Starter

    Hi Micheal

    Finally, I already setup the Search Console Profile with ‘http://pqrst.ca’.

    Done!!!

    I will change back my pwd.

    Thank you for your support.

    Dko

    Todd
    Rank Math free

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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